Yes, absolutely! We do offer same-day cleaning services, subject to our cleaners' availability. A $50 same-day service fee applies to all same-day bookings. If you need a cleaning as soon as possible, please contact us so we can learn more about your needs and work with you to find the best available appointment.

Yes. We understand that inviting someone into your home or business requires trust. That's why we carefully screen our cleaning professionals and conduct background checks as part of our hiring process. We also look for individuals who demonstrate professionalism, reliability, and a strong commitment to delivering exceptional service, so you can feel confident knowing your space is in trusted hands.

We do! Our team arrives fully equipped with the professional cleaning supplies and equipment needed to get the job done. There's no need to worry about providing anything. We'll bring everything necessary so you can enjoy a hassle-free cleaning experience.

If you need to make changes to your appointment, please contact us as soon as possible. You may cancel or reschedule your appointment at no charge as long as you provide at least 24 hours' notice before your scheduled service. Cancellations made within 24 hours of your scheduled appointment are subject to a $50 cancellation fee.

Please see our Clutter Policy under Terms & Conditions for more information. To help ensure the best results, we kindly ask that clients:

- Put away personal items, clothing, and dishes before the appointment

- Clear floors and surfaces so our team can properly vacuum, mop, and wipe areas

- Provide reasonable access to all areas included in the cleaning service

We accept all major credit and debit cards, which are our preferred payment methods for a fast and secure checkout. We also accept Zelle, Venmo, and cash. However, for payment other than credit cards, a deposit is required in advance to confirm your appointment.

Payment is generally due after your cleaning service has been completed. If you're paying by credit or debit card, we'll collect your card information when you book your appointment. For your convenience, you can securely enter your card details through an online payment link if you prefer not to provide them over the phone. Your card will not be charged until the cleaning service has been completed. If you're paying by Zelle, Venmo, or cash, a deposit is required in advance to confirm your appointment, with the remaining balance due after the service is finished.

Absolutely! You're welcome to stay home while we clean. That being said, our cleaners are often able to work more efficiently and deliver the best results when the space is unoccupied. If you do choose to stay, we simply ask that you allow our team enough room to work comfortably and safely.

Absolutely! While tipping is never required, it's always appreciated as a way to recognize exceptional service. You can tip your cleaner with cash or add a tip to your credit or debit card payment after your cleaning. Rest assured, 100% of all tips go directly to your cleaning professionals.

Your satisfaction is our top priority. That's why we stand behind our work with a 100% Satisfaction Guarantee. If you're not completely happy with your cleaning, please contact us within 24 hours of your service. We'll promptly review your concerns and work with you to make it right.